TERMS AND CONDITIONS OF SALE & REFUND POLICY

In effect as of July 2, 2026

Preamble & Purpose

These Terms and Conditions of Sale (T&C) govern all contractual relationships between the publishing entity of the Métadeska solution (hereinafter “We”, “Us” or “The Provider”) and any natural or legal person subscribing to our services (hereinafter “The Client” or “The User”).

Métadeska offers a cutting-edge online ecosystem including a SaaS solution for course creation and sales, Artificial Intelligence (AI) powered process automation solutions, advertising display services, as well as annual or monthly subscriptions to these advanced technologies.

Article 1 – Legal Framework & Professional Intended Use (B2B)

Our services, advertising display infrastructures, automation tools, and Artificial Intelligence (AI) modules are exclusively intended for professional use. Their purpose is to enable the Client to design, automate, host, and market their own programs in order to generate revenue.

Consequently, the Client expressly acknowledges acting in a professional capacity. The parties agree that consumer protection regulations (including the right of withdrawal/cooling-off period for individual retail consumers) do not apply to these contractual relationships.

Article 2 – Formation of Contract & Orders via Telephone

The contract may be validly formed following a telephone exchange initiated by the Client (direct solicitation and inbound inquiry). The contract is deemed final as soon as the Client expresses verbal agreement and materializes their consent by executing a payment, specifically via bank wire transfer. No subsequent handwritten or electronic signature is required to validate the existence of the commercial relationship.

Article 3 – Pricing, Payment Terms & Irrevocability

The rates for our subscriptions and services are those specified during the commercial exchange and stated on the invoice. Payments must be made via SEPA bank wire transfer or any other secure method provided by the Provider.

In accordance with Article L133-8 of the French Monetary and Financial Code (or equivalent international banking regulations), the bank wire transfer order issued and validated by the Client from their secure online banking area is strictly irrevocable. No unjustified payment dispute (chargeback) or recall request will be accepted.

Article 4 – Delivery of Access & Execution of Service

Upon pre-validation of payment, the Provider creates the Client’s dedicated administration area and transmits their confidential credentials (specifically via the address [https://www.metadeska.com/wp-admin/](https://www.metadeska.com/wp-admin/)). It is the Client’s responsibility to log in without delay to change their temporary password. The provision of these login credentials marks the final, irreversible, and full delivery of the service by the Provider.

Article 5 – Refund Policy & Exclusion of the Right of Withdrawal

As this is a B2B service provision involving the allocation of computing resources linked to Artificial Intelligence (AI) and the delivery of online digital content (SaaS) available immediately upon payment:

  • No right of withdrawal: The Client expressly agrees that the execution of the subscription and the activation of the AI automation tools begin immediately upon receipt of payment. Consequently, no right of withdrawal or cooling-off period can be exercised.
  • Refund policy: All purchased subscriptions (monthly or annual) and services are final, binding, and non-refundable. No full or partial refund will be granted during the active period, including in cases where the Client fails to use the tools or requests early termination.

Article 6 – Intellectual Property & Abuse

Access to the Métadeska infrastructure and its AI automation modules is granted as a temporary and personal user license tied to the active subscription. The Client is strictly prohibited from any reverse engineering, unauthorized resale of the technology, or fraudulent behavior.

Any abusive payment dispute or chargeback initiated by the Client with the intent of retaining access to the service while attempting to fraudulently cancel their financial transaction will result in the immediate termination of their access without notice, as well as the deletion of their data, without prejudice to any legal proceedings the Provider reserves the right to pursue (notably for fraud and digital theft).

Article 7 – Governing Law & Jurisdiction

These Terms and Conditions are governed by French law. In the event of any dispute relating to the validity, execution, or interpretation of these terms, and failing an amicable resolution, exclusive jurisdiction is granted to the Commercial Court of the Provider’s registered head office, notwithstanding multiple defendants or third-party appeals.

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